Your access to, and use of, any TransactRx web based service, which includes this web site ( and the information and services that we provide to you and other users through this web site is subject to the TransactRx Terms of Use and this Privacy Policy.

POC Network Technologies, Inc. d.b.a TransactRx (“TransactRx”) has created this Privacy Policy to explain what information we gather from you when you visit our web site, how we may use this information, the security approaches we use to protect your information, and how you can access and correct certain information that we may collect. We’ve tried to keep it simple. Please note that this Privacy Policy applies only to information collected via this web site – it does not apply to information you disclose to TransactRx through offline correspondence or personal contacts with TransactRx representatives. This Privacy Policy is incorporated and made part of TransactRx Terms of Use.

Your Acceptance of This Privacy Policy and Changes to It

By using this Web Site, you consent to the collection and use of your information by TransactRx in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Web Site. TransactRx reserves the right to change this Privacy Policy at any time, without prior notice. Changes take effect on the date that appears on the revised Policy. If you use this Web Site following a change in the Policy, your use will be understood to signal that you accept the changes. We urge you to review this Privacy Policy frequently for changes.

What information do we collect?

We collect information from you each time you use any feature of the Web Site.

When using the Web Site we ask you for information about your practice and your patients.

Like many web sites, we use “cookies” to enhance your experience and gather information about visitors and visits to our Web Site. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

When checking a patient’s coverage or using other patient specific functions we may ask you to provide us with certain personal and/or health-related information of the patient. This information is subject to our Business Associate Agreement contained in the Terms of Use that more specifically describes how we may use or disclose the protected health information.

How do we use your information?

We may use the information we collect from you in the following ways:

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To troubleshoot problems with the Web Site, or any services, as requested.

To enforce our TransactRx Web Site Terms of Use, and to detect and protect against error, fraud and other unauthorized or illegal activities.

To provide any legitimate business service or product.

Do we disclose the information we collect to outside parties?

We can disclose your personal and other information to third parties, as follows:

To our subsidiaries or affiliates, strategic partners and to third parties we engage to provide services on our behalf, such as web sites hosting, insurance verification, etc. We prohibit these parties from using your personal information for any other purpose.

We may forward your patient’s information to their insurance plan, so that we may check their insurance coverage.

We may disclose aggregate information about users of the Web Site to our service providers, partners, advertisers or others, but such information will not include patient information or information specific to a practice.

Correcting and Updating Your Personal Information

You can correct or update your personally identifiable information by contacting us by electronic-mail or by telephone 1-866-522-3386. It may take us up to 30 days to process your request.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies help us in many ways to make your use of the Web Site more enjoyable and meaningful, such as understanding usage patterns and improving functionality of the Web Site.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to some features that make your Web Site more efficient.

Safeguarding Your Personal Information

TransactRx follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such personal information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems. Other than these security measures, you transmit data, including personal information, to us at your own risk.

Privacy and Third Party Links

This Privacy Policy applies solely to information collected by our Web Site, In an attempt to provide you with increased value, we may include third party links on our Web Site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Web Site and welcome any feedback about these linked sites (including if a specific link does not work).

Online Policy Only

This Privacy Policy applies only to information collected through our Web Site and not to information collected offline.

Retention of Your Personal Information

We will store the personal information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations. Questions and Feedback

We welcome your questions, comments, and concerns about this Web Site. Please send us any and all feedback pertaining to this Web Site to

The information contained in this Privacy Policy is subject to change without notice.

Effective Date: January 1, 2017